Art. 1. These general terms and conditions are intended to regulate the relations between Evricom EOOD, Stara Zagora, Str. Tsar Ivan Asen II №468, EIK 833051309, represented by Nedelcho Atanasov, hereinafter referred to as the SUPPLIER, and the customers, hereinafter referred to as below USERS, of the electronic store www.evricomcandles.com, hereinafter referred to as the “ELECTRONIC STORE”.


Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

  1. Name of the Supplier: Evricom EOOD
  2. Headquarters and management address: Stara Zagora, Tsar Ivan Asen II St. №468
  3. Address for exercising the activity: Stara Zagora, 28 Knyaz Alexander Batenberg St
  4. ДCorrespondence information: Stara Zagora, 28 Knyaz Alexander Batenberg St., e- mail : office@evricom.com, phone: 042 692900
  5. Entry in public registers: EIK 833051309
  6. Supervisors:

(1) Commission for the Protection of Personal Data
Address: Sofia, 15 Ivan Evstatiev Geshov St., phone: (02) 940 20 46

fax: (02) 940 36 40

Email: kzld@government.bg, kzld@cpdp.bg Website: www.cpdp.bg

(2) Consumer Protection Commissionе
Address: 1000 Sofia, 4A Slaveykov square , floors 3, 4 and 6, phone: 02 / 980 25 24

fax: 02 / 988 42 18

hotline: 0700 111 22 Уеб сайт: www.kzp.bg

  1. Registration under the Value Added Tax Act No. BG 833051309


Art. 3. ELECTRONIC STORE is an electronic store available at the Internet address www.evricomcandles.com, through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of the goods offered by the ELECTRONIC STORE, including the following:

  1. To register and create a profile for browsing the ELECTRONIC STORE and using the additional services for providing information;
  2. To make electronic statements in connection with the conclusion or execution of contracts with the ELECTRONIC STORE through the interface of the ELECTRONIC STORE page available on the Internet;
  3. To conclude contracts for the purchase and sale and delivery of the goods offered by ELECTRONIC STORE;
  4. To make any payments in connection with the concluded contracts with the ELECTRONIC STORE, according to the payment methods supported by the ELECTRONIC STORE.
  5. To receive information about new goods offered by ELECTRONIC STORE;
  6. To review the goods, their characteristics, prices and terms of delivery;
  7. To be notified of the rights arising from the law primarily through the interface of the ELECTRONIC STORE page on the Internet;

Art. 4. The Supplier delivers the goods and guarantees the rights of the Users provided for by law, within the framework of good faith, accepted in practice, consumer or commercial law criteria and conditions.

Art. 5. (1) Users conclude a contract for the purchase and sale of the goods offered by the ELECTRONIC STORE through the Supplier’s interface available on its website at www.evricomcandles.com or another means of remote communication.

  • Pursuant to the contract concluded with the Users for the purchase and sale of goods, the Supplier undertakes to deliver and transfer ownership of the goods specified by him through the interface to the User.
  • Users pay the Supplier a fee for the delivered goods according to the terms and conditions set out on the ELECTRONIC STORE and these general terms and conditions. The remuneration is in the amount of the price announced by the Supplier at the address of the ELECTRONIC STORE on the Internet.

The Supplier delivers the goods requested by the Users within the terms and under the conditions set by the Supplier on the e-shop page and in accordance with these general terms and conditions.

  • The price for delivery is determined separately and explicitly from the price of the goods
  • In the case of online payments or payments by bank transfer, the Provider does not bear any responsibility for costs in connection with fees, commissions or other additional payments made by the User or his bank on the occasion of the transaction itself. The Provider recommends that Users check with their bank for any additional fees that may be charged to them for online or bank payments.

Art. 6. (1) The User and the Supplier agree that all statements between them in connection with the conclusion and execution of the sales contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. . 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site were made by the persons indicated in the data provided by the User during registration, if the User has entered the corresponding name and password for access.


Art. 7. (1) In order to use the ELECTRONIC STORE to conclude contracts for the purchase and sale of goods, the User should enter a name and password chosen by him for remote access, in cases where the electronic store requires registration.

  • The name and password for remote access are determined by the User, through electronic registration on the Provider’s website.
  • By filling in his data and pressing the “Yes, I accept” and “Registration” buttons, the User declares that he is familiar with these general conditions, agrees with their content and undertakes to unconditionally comply with them.
  • The Provider confirms the User’s registration by sending a letter to the email address specified by the User, to which information on activating the registration is also sent. The Recipient confirms the registration and conclusion of the contract through an electronic reference in the letter notifying him of the completed registration sent by the Supplier. After the confirmation, the User’s account is created and a contractual relationship is established between him and the Provider.
  • When registering, the User undertakes to provide correct and up-to-date data. The user promptly updates the data specified in his registration in case of change.
  • In the event that a profile in web social networks or other networks is used for the User’s registration, the party to the contract is the person who is the holder of the profile used for registration in the relevant social or other network. In this case, the Provider has the right to access the data necessary to identify the User in the relevant social or other network.

Art. 8. (1) The electronic address provided during the initial registration of the User, as well as any subsequent electronic address used for the exchange of statements between the User and the Provider, is a “Primary electronic address” within the meaning of these general terms and conditions. The User has the right to change his Primary Contact Email Address.

  • Upon receipt of a request to change the Primary contact email address, the Provider sends a request for confirmation of the change. The confirmation request is sent by the Provider to the new Primary contact email address specified by the User.
  • The change of the Primary contact email address is carried out after confirmation by the User, expressed through a reference contained in the confirmation request sent by the Provider to the new Primary contact email address specified by the User.
  • The Supplier informs the User about the change made, through an email sent to the Primary contact email address specified by the User before making the change under para.
  • The Provider is not responsible to the User for illegal changes to

Primary contact email address.

  • The Provider may require the User to use the Primary Contact Email Address in specific cases.


Art. 9. (1) Users primarily use the interface of the Provider’s page to enter into contracts for the purchase and sale of the goods offered by the Provider in an ELECTRONIC STORE.

  • The contract is concluded in Bulgarian.
  • The contract between the Supplier and the User constitutes the present general conditions available at www.evricomcandles.com
  • The party to the contract with the Supplier is the User according to the data provided during registration and contained in the User’s personal profile. For the avoidance of doubt these are the details with which an account was created with the Supplier.
  • The provider includes in the interface of its Internet page, technical means for identifying and correcting errors in the entry of information before the statement to conclude the contract is made.
  • This contract is considered concluded from the moment of registration of the User with the Provider. The contract for the purchase and sale of goods is considered concluded from the moment of its request by the User through the interface of the Supplier.
  • For the conclusion of this contract and for the conclusion of the contract for the purchase and sale of goods, the Supplier expressly notifies the User in an appropriate manner by electronic means.
  • The statement of conclusion of the contract and the confirmation of its receipt are considered received when their addressees have the opportunity to access them.
  • The Supplier delivers the goods to the address specified by the Users and is not responsible in the event that the data specified by the Users is incorrect or misleading.

Art. 10. Users conclude the purchase and sale contract with the Supplier according to the following procedure:

  • Registering in the ELECTRONIC STORE and providing the necessary data if the User has not yet registered in the ELECTRONIC STORE;
  • Login to the ELECTRONIC STORE ordering system

by identifying with a name and password;

  • Selecting one or more of the goods offered on the ELECTRONIC STORE and adding them to a list of goods for purchase;
  • Provision of data for making the delivery;
  • Choice of method and moment of payment of the price.
  • Order confirmation;


Art. 11. The rules of this section VI of these general conditions apply to Users who, according to the data specified for the conclusion of the contract for purchase and sale or during the registration in the ELECTRONIC STORE, it can be concluded that they are users within the meaning of the Law for consumer protection, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on consumer protection in relation to distance contracts.

Art. 12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each good on the ELECTRONIC STORE website.

  • The price of the goods, including all taxes, is determined by the Supplier in the profile of each product on the ELECTRONIC STORE website.
  • The value of postal and transport costs, not included in the price of the goods, is determined by the Supplier and is provided as information to the Users at one of the following times before concluding the contract:

In the profile of each of the goods on the ELECTRONIC STORE Supplier’s website;

When selecting the goods for the conclusion of the contract of sale;

  • The method of payment, delivery and execution of the contract is defined in these general terms and conditions, as well as the information provided to the User on the Supplier’s website.
  • The information provided to the Users under this Article is current at the time of its visualization on the ELECTRONIC STORE Provider’s website before the conclusion of the purchase and sale contract.
  • The supplier indicates before concluding the contract the total value of the order for all the goods contained in it.
  • Доставчикът посочва преди сключването на договора общата стойност на поръчката за всички съдържащи се в нея стоки.

Art. 13. (1) The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.

(2) The User chooses independently whether to pay the Supplier the price for delivery of the goods before or at the time of their delivery.

Art. 14. (1) The user has the right, without owing compensation or a penalty and without stating a reason, to withdraw from the concluded contract within 14 working days from the date of receipt of the goods.

  • When the Supplier has not fulfilled its obligations to provide information, defined in Art. 54 of the Consumer Protection Act, the consumer has the right to withdraw from the concluded contract within three months from the date of receipt of the goods. When the information under this paragraph is provided to the user within the opt-out period, it begins to run from the date of its provision.
  • In the event that the user exercises his right of withdrawal, the Provider is obliged to reimburse him in full the sums paid by the user no later than 30 calendar days from the date on which the user exercised his right to withdraw from the concluded contract. The cost of returning the goods shall be deducted from the sum paid by the consumer under the contract, unless the consumer has returned the goods at his own expense and has notified the Supplier thereof.
  • In the event that the user wishes to have the sums of the withdrawal from the Contract exercised within 14 days of receiving the goods refunded by money transfer, the service fee charged by the respective courier is for the user’s account and is determined by the courier . The provider cannot influence this fee, does not determine it and does not benefit from it in any way.
    In the event that the goods, for which the consumer has cancelled the concluded contract within 14 days of receiving the goods, was paid for by card, the refund of the amount paid is made only to the same card with which it was paid.
  • The User undertakes to store the goods received from the Supplier, their quality and safety during the period under para. 1. When returning the product, it must be in its original, undamaged packaging, without signs of use and without any damage to the good commercial appearance
  • When exercising the right of refusal, the costs of returning the delivered goods are at the expense of the consumer on the basis of Art. 55, para. 2 of the PPE. The supplier has no obligation to reimburse the additional costs for the initial delivery of the goods

Чл. 15. (1) The term of delivery of the goods and the starting moment from which it runs is determined for each good separately when concluding the contract with the user through the ELECTRONIC STORE Supplier’s website, unless the goods are ordered in one delivery.

  • In the event that the user and the Supplier have not determined a delivery time, the delivery time of the goods is 30 working days, counted from the date following the sending of the user’s order to the Supplier through the Supplier’s ELECTRONIC STORE website.
  • If the Supplier cannot fulfil the contract because it does not have the ordered goods, it is obliged to notify the user of this and to refund the sums paid by it within 30 working days from the date on which the Supplier should have fulfilled its obligation under the contract.

Art. 16. (1) The supplier hands over the goods to the consumer after certifying the fulfilment of the requirements and the presence of the circumstances under Art. 61 of the Consumer Protection Act.

  • The User and the Supplier certify the circumstances under para. 1 in writing at the time of delivery by handwritten signature, unless otherwise agreed.
  • The User and the Supplier agree that the requirements under para. 1 and Art. 61 of the Consumer Protection Act will be complied with if the authentication is carried out by a person who, according to the circumstances, can be inferred to pass on the information to the consumer – a party to the contract.


Чл. 17. (1) The Supplier delivers and hands over the goods to the User within the period determined upon conclusion of the contract.

(2) If the term under para. 1 is not expressly agreed between the parties at the conclusion of the contract, the Supplier delivers and delivers the goods within a reasonable time, but not later than 2 months.

Art. 18. The User must inspect the goods at the time of delivery and handover by the Supplier and if it does not meet the requirements, notify the Supplier immediately.

Art. 18 Payment

  • Payment can practically be made by cash on delivery, Borika card, MasterCard, etc Visa . No specific payment discounts are available. The supplier reserves the right to offer a specific payment method only for the desired delivery, for example only methods related to the relevant credit rating in order to secure our credit risk.

(2)Payment by cash on delivery

The payment of the goods should be made upon delivery of the shipment in the amount indicated on the payment document/invoice. In the case of refusal mentioned in the OU, the return is made by bank transfer. For this purpose, the User provides bank account information, which can be shared easily and securely, to the personal user account. The Supplier reserves the right to issue a voucher in the amount of the value of the returned goods, in the event that the User does not provide bank account information after repeated inquiry by us.

(3)  Payment by bank card with Borika, Visa and MasterCard brands

The user makes the payment at the moment during the order process by filling in the data on his card. At the moment of dispatch, the actual amount will be withdrawn from the User’s card. Goods made to order or according to individual requirements of the user lead to an immediate withdrawal from your card of the actual amount.


Art. 19. (1) The Provider takes measures to protect the User’s personal data according to the Personal Data Protection Act.

  • For reasons of security of the Users’ personal data, the Provider will send the data only to the e- mail address that was specified by the Users at the time of registration.
  • The Supplier adopts and publishes on its website a Privacy Policy available at www.evricomcandles.com

Art. 20. (1) ) At any moment, the Provider has the right to require the User to identify himself and to certify the reliability of each of the circumstances and personal data announced during registration.

(2) In the event that for any reason the User has forgotten or lost their username and password, the Provider has the right to apply the announced “Procedure for lost or forgotten usernames and passwords”, available at www.evricomcandles.com


Чл. 21. (1) ) These general terms and conditions may be amended by the Supplier, of which the latter will notify in an appropriate manner all registered ELECTRONIC STORE Users.

  • The Supplier and the User agree that any addition and amendment to these general terms and conditions will be effective against the User after the Supplier has expressly notified him and if the User does not state within the 14-day period granted to him that he rejects them.
  • The User agrees that all statements of the Provider in connection with the amendment of these general conditions will be sent to the e-mail address specified by the User during registration. The user agrees that e-mails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective against him.

Art. 22. The Supplierublishes these general conditions at www.evricomcandles.com,together with all additions and amendments thereto.


Art. 23. These general conditions and the User’s contract with the Supplier are terminated in the following cases:

  • upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
  • by mutual agreement of the parties in writing;
  • unilaterally, with notice from each of the parties in case of non-fulfilment of the obligations of the other party;
  • in case of objective inability of one of the parties to the contract to fulfil its obligations;
  • when the equipment is seized or sealed by state authorities;
  • in case of deletion of the User’s registration on the ELECTRONIC STORE site. In this case, the concluded but unexecuted purchase and sale contracts remain valid and enforceable;
  • in case of exercising the right of refusal according to Art. 55, para. 1 of the Consumer Protection Act.


Art. 24. The possible invalidity of any of the provisions of these general conditions will not lead to the invalidity of the entire contract.

Art. 25. The laws of the Republic of Bulgaria shall apply to matters not settled in this contract, related to the implementation and interpretation of this contract.

Art. 26. All disputes between the parties under this contract will be resolved by the competent court or the Consumer Protection Commission.

Art. 27. These general conditions come into force for all Users of www.evricomcandles.com


To ensure that you receive the most relevant information and the best services when you visit evricomcandles.com, information and data will be collected through the use of so-called “cookies ” .

This helps us (and other authorized third parties) to provide you with a personalized experience when you visit our Site. It also allows us to improve our services and make sure you can easily find what you’re looking for.

We want you to understand how we use these technologies, so this Cookie Policy explains the types of technologies we use, what they do and your choices about their use.

What are cookies?

Cookies are small pieces of data that are sent to your browser from a web server and stored on your device so that the site can recognize your computer.

There are two types of cookies – persistent and temporary or ” session ” cookies.

Persistent cookies are stored as a file on your computer or mobile device for a long period of time.

Session cookies are temporarily placed on your computer when you visit our Site, but disappear when you close the page, meaning they are not permanently stored on your device.

Most companies use cookies on their sites to improve usability. Cookies cannot harm your files or increase the risk of viruses on your computer.

We and our service providers may use the following types of cookies:

Mandatory cookies ( essential cookies ).

These cookies are strictly necessary for our site to perform its functions. We use these cookies for example:

to establish the authenticity and identity of our users when they use our Site so that we can provide our services;

so that we can enforce our Terms and Conditions and maintain the security of our services.

Performance and functionality cookies ( Performance and functionality cookies ):

These cookies are not strictly necessary, but allow us to personalize your online experience on our website. We use these cookies for example:

to remember your preferences so that you do not have to enter information that you have already provided every time /for example, when you enter your data to access our services or when you use an inquiry form/;

to collect information about how our users use our services so that we can improve our Site and our Services and perform market research (for example: information about popular pages, viewing habits, number of clicks, number of shares , page likes, last visited pages, etc.

Advertising cookies.

We use these cookies for example:

to obtain information about how you use our Website, such as the pages you visit or how you respond to advertisements, in order to provide you with advertisements that are tailored to you;

to determine which parts of our site are the most popular;

to monitor the use of our services and our site (frequency and time);

to monitor the success of a product/service;

to determine how often you and other users visit our site;

to conduct surveys so that your interaction with our Site and ourselves can be improved.

Often, these cookies aim to deliver advertisements that are tailored to you – both on and off our Site. This type of advertising is known as “interest-based advertising”. Many of these types of cookies belong to our service providers.

Session cookies.

We may also use session cookies, for example:

to allow you to navigate between individual pages of our Site. This practice is known as “single entry” . sign-on );

to recognize you when you return to our Site to use our services;

How do we use cookies?

We use information from cookies to make our website more user-friendly and user-friendly and to provide you with personalized recommendations.

Third party cookies:

We also use some third-party cookies as part of our services. These cookies are managed by the respective sites and are not controlled by us. Below are the third-party cookies we use, some of which can be turned off using your browser’s general settings. For others, you need to visit the respective sites and follow the instructions provided.

Google Analytics – to generate statistics about site traffic and traffic sources.

Social networks Facebook , Google plus etc.

Communication systems.

Email sending systems.

Ad serving systems.

How are cookies deleted?

You can choose for yourself whether to accept cookies or not. If you want to know when your computer receives a cookie, you can set your browser so that it notifies you. This gives you the option to accept or decline a cookie. Your computer can be set to reject all cookies. If you want to find out how to do this, visit aboutcookies.org. Please note that changes to your browser that disable the cookie function will prevent parts of our Site from functioning properly.

More information about your browser and cookies:

Cookies settings in Internet Explorer

Cookies settings in Firefox

Cookies settings in Chrome

Cookies settings in Safari web


Changes to our cookie policy.

Any future changes to our Cookie Policy will be posted on this page. If necessary, we will notify you of any changes by email in accordance with the Terms and Conditions.

evricomcandles.com is not responsible if the user has not read the latest version of these terms and conditions.

Authority for alternative dispute resolution within the meaning of Art. 181n, para. 4 PPE are the conciliation commissions of the Consumer Protection Commission.


We welcome any questions, comments and requests related to this Cookie Policy. Send them to candles@evricom.com.

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